At Craftfair, your privacy matters to us. This Privacy Policy explains how we collect, use, protect, and share your information when you visit or make a purchase from our website.
By using our website, you agree to the practices described in this Policy.
For the purposes of this Privacy Policy, the expressions “we,” “us,” and “our” shall mean the Company. The expressions “you,” “your,” or “user” shall mean any person who accesses or uses the Website and/or avails the Services in any capacity whatsoever.
The security and protection of personal information is of utmost importance to us. We have adopted reasonable administrative, technical, and physical safeguards to ensure the confidentiality and secure transmission of user information over the internet.

Information We Collect
When you use our website, we may collect the following information:

• Personal Information: Name, email address, phone number, billing and shipping address when you place an order or contact us.
• Payment Information: Payment details are processed securely through trusted third-party payment gateways. We do not store your card or banking information.
• Order Details: Products purchased, order history, and preferences.
• Technical Information: IP address, browser type, device information, and cookies to improve website performance and user experience.
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Use of Information for Services
The primary purpose of collecting information is to enable your access to and use of the Website and the Services. The information provided by you may be used for the following purposes:

• To provide, operate, and facilitate access to the Website and/or Services;
• To monitor, analyze, and improve the functionality, performance, and quality of the Website and Services, including diagnosing technical issues;
• To verify your identity and determine your eligibility to access and use the Website and avail the Services;
• To inform you of updates, modifications, or changes to the Website, Services, or this Privacy Policy;
• To send administrative communications, service-related notifications, alerts, marketing communications, promotional messages, and advertisements, as permitted by applicable law;
• To conduct internal operations, including market research, troubleshooting, project planning, and the development of measures to prevent fraud and other unlawful activities;
• To enforce the terms of this Privacy Policy and the Terms of Use; and
• To share your information with our affiliates or related entities for the purposes of operating and managing the Website and Services, in compliance with applicable laws and regulations.

Security of Information
We have implemented reasonable security practices and procedures to protect your Information against unauthorized access, use, or disclosure. All Information is processed strictly in accordance with this Privacy Policy. Access to your Information is restricted to employees, agents, partners, and third parties who have a legitimate need to access such Information in order to enable the Company to provide the Services to you.
While we require our agents, partners, and third-party service providers to adhere to appropriate confidentiality and security obligations, the Company shall not be responsible for the confidentiality, security, or distribution of Information once it is handled by such agents, partners, or third parties.
By accessing or using the Website and Services, you acknowledge and accept the inherent risks associated with the transmission of data over the internet. Accordingly, the use of the Website and Services is at your own risk. The Company shall not be liable for any unauthorized disclosure of Information arising from transmission errors, unauthorized third-party access, acts or omissions of third parties, or events beyond the Company’s reasonable control. You agree that the Company shall not be held responsible for any breach of security in such circumstances.
In the event that the Company becomes aware of any breach of security affecting your Information, we shall take reasonable steps to notify you promptly and implement appropriate remedial measures, to the extent reasonably practicable.